FAQ Articles
- How many email messages can I receive per day?
There is no limit on the number of email messages you can receive. The 250 daily... - What is a trusted site?
A trusted site is a Web site that you trust not to damage your computer. If you... - Can I renew one email account out of my five-pack?
No, you cannot renew a single email account from a three- or five-pack. All email... - Can I use your email account if I host my domain with another registrar?
Yes, but you will have to change your Zone records (MX and CName) with your... - What is "spam"?
In terms of email delivery, “spam” is unsolicited bulk email. Spam is... - Avoiding Phishing Schemes
To steer clear of phishing schemes, be sure to follow the advice below: If... - How do I know if my email accounts are Webmail or email?
All of our email accounts are also Web-Based Email Accounts. To access your email... - What is "phishing"?
Phishing schemes are attempts to steal sensitive personal information – such... - What is SMTP Relay?
The SMTP Relay service lets you send email messages through your email account... - Why should I use SMTP over my regular ISP email account?
If you want to send email messages from your personal email account... - What is a catch-all email account?
A catch-all email account is an email address that is specified to receive all... - What is an MX Record?
Your domain's MX Records control where email that is sent to your domain will go.... - What is email virus protection?
All of our email accounts include our state-of-the-art Virus Protection system and... - Do CCs and BCCs count against my daily SMTP Relay limit?
Yes, CCs and BCCs count against your daily SMTP Relay limit. One relay consists... - What is the maximum attachment size I can send through my email account?
The maximum total message size for an email message sent using SMTP is 30MB. There... - How many email messages can I send per day?
Your email account includes 250 SMTP relays per mailbox, so you can send up to 250... - Why do I need to verify my request to update my MX record?
A verification process is in place for customers who request to make changes to...