Troubleshooting Articles
- What do I do if I have trouble connecting to my email account?
Check Your SMTP Settings If you are having trouble connecting to your email... - Why does my email account show that it is "pending setup: validating MX record"?
When setting up an email account, you may receive the "pending setup:... - Why are some people getting a "The user does not accept email in non-Western (non-Latin) character sets" error message when they send me an email message?
You have an option set that accepts only email messages written in a Western... - Why does some email I send get bounced back with the error message 553?
The reason the email was blocked may vary. To learn about why it was blocked and... - Why does some email I send get bounced back with the error message 554?
The email was either blocked by the server's virus or phish filter, or it was... - How do I prevent the phishing filter from blocking my email messages?
You can resolve the issue by changing the content of the message and resending it....