My Account Articles
- Setting up Your Hosting Account
Thank you for your hosting purchase. After you purchase a hosting plan, you need... - Switching your hosting account operating system
If you find that you need to switch the operating system of your hosting account,... - Explanation of hosting-related user accounts
During your hosting account purchase, set up, and management, you create a number... - Where can I find my customer number?
You can find your customer number in the Customer Info & More area of your... - Checking Your Account Status
You may have to wait up to 48 hours before you can upload files to your account... - Which forms of payment can I use for my hosting account?
Currently, we accept credit cards and wire transfers for all of our hosting... - Retrieving Your Customer Number or Password
To log in to your account you need to have your customer number and password. If... - Upgrading Your Hosting Account
If you find that you need additional space, bandwidth, or features for your Web... - How do I log in to my account manager?
You can manage many of the settings for your products and services from within... - Changing Your Hosting Account Password (FTP Password)
If necessary, you can use the Hosting Manager to change the password for your... - Canceling Your Hosting Account
Canceling your hosting account will delete all of your Web site files that you... - How is my bandwidth usage calculated?
Bandwidth usage is a measure of Web site traffic. It is comprised of two traffic...